Security is a top priority for any organization, and critical in protecting valuable data from malicious actors. Pentesting offers the perfect solution to evaluate your IT system’s security – simulating attacks to uncover previously unknown weaknesses before they can be exploited by bad actors. But when selecting a pentesting partner that fits your needs perfectly, there are #7 key questions you should ask. This ensures that everyone involved has peace of mind about the safety of their assets!
#1 What experience do you have?
It is important to partner with a pentesting company that has a proven track record in order to ensure the safety of your systems and data. Ask potential partners about their experience with similar projects and what methods they will use to assess your system. By taking these precautions you can ensure that you are making the best decision for your business and its security.
#2 What type of reporting approach do you take?
The reporting process is an essential part of any security assessment project! A good pentesting company provides clear and concise reports that contain not only technical details but also actionable recommendations to improve the security of the systems being tested. In addition, an executive summary should show at a glance how your company scores in terms of cyber security against hackers. As well as whether you are above or below the average score of similar companies.
So be sure to ask about the reporting process and whether sample reports are available, to have a clear idea of what to expect in terms of deliverables once the work is completed. That’s how to get the most out of your pentesting investment.
#3 What kind of customer support options do you offer?
Once a test has been completed, it is important that there is someone available to answer follow-up questions regarding specific findings or take steps to address any identified vulnerabilities that require immediate attention or remediation efforts by your IT team or third-party providers. Make sure to ask about customer support options prior to hiring a pentesting partner so that you know who to call when needed later on down the line.
#4 Are there any additional costs associated with this service?
Pentesting companies usually charge a daily rate for on-site assignments. But some also charge extra for additional services, such as consulting, implementation assistance, or post-test recovery based on the findings of a particular test job. This can lead to unexpected costs if all associated charges are not presented to the client upfront. It is important to know all associated costs before a pentesting project begins so there are no surprises later. Our advice is to agree on an all-in fixed price up front!
#5 Can I see references from past clients?
If you are still unsure about working with a potential partner, don’t be afraid to ask for references from previous clients. References give an idea of how well the partner works and if they are professional during the duration of a project assignment. Professional and trustworthy pen testing companies have a client reference page on their website. If the potential partner does not have concrete references, you may want to look elsewhere!
#6 Do you offer any additional services?
Always inquire about any additional services offered by the pentesting partner. Sometimes these services can be provided at no additional cost, giving you a deeper understanding of your system’s security. In many cases, discounts exist for long-term contracts or repeat customers. If you have any questions about this or want to start your next project, don’t hesitate to contact us.
#7 How long will it take before I get results?
Finally, ensure that timelines are clearly established before work begins so that everyone involved knows when to expect results (and tangible next steps) in each testing phase. This will help prevent unmet expectations or later confusion. Poll also about flexibility with your pentesting partner regarding rapid startup (when needed) and/or remaining available during validation projects.
Choosing a partner for your organization’s penetration testing needs requires careful consideration. However, asking these #7 questions will help ensure that you select just the right one for your business’s specific needs! With this information in hand, you’ll be well-equipped with all the knowledge necessary to select a reliable partner capable of providing comprehensive pentesting services tailored specifically toward meeting your organization’s unique cybersecurity requirements! Good luck!
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