Privacy Policy

Contact details

Sectricity BV

Gaversesteenweg 94

9820 Merelbeke

Belgium

Email: privacy@sectricity.com

Introduction

Sectricity BV, with registered offices in Belgium, is responsible for the processing of personal data as described in this Privacy Policy.

1. Personal data we process

Sectricity BV processes personal data that you provide to us directly or that is generated through the use of our services or website. This may include:

- First and last name

- Company name and address details

- Email address

- Phone number

- IP address

- Technical data such as browser type and device information

- Limited usage data related to our website or platforms

We do not intentionally collect data from individuals under the age of 16. If you believe we have collected personal data of a minor without parental consent, please contact us and we will remove such data promptly.

2. Purpose and legal basis of processing

We process personal data for the following purposes:

- To communicate with you regarding our services

- To provide, manage, and improve our services

- To respond to contact or quotation requests

- To comply with legal and contractual obligations

Processing is based on one or more of the following legal grounds: performance of a contract; legal obligation; legitimate interest; explicit consent, where applicable.

3. Automated decision-making

Sectricity BV does not make decisions with legal or significant impact based solely on automated processing without meaningful human involvement.

4. Data retention

We retain personal data only for as long as necessary for the purposes for which it was collected, or as required by law. Retention periods may vary depending on the nature of the relationship (customer, prospect, supplier) and applicable legal obligations.

5. Data sharing with third parties

Sectricity BV does not sell personal data to third parties. Personal data may be shared with carefully selected service providers or platform partners strictly where necessary for service delivery, and always under appropriate contractual and confidentiality safeguards. Some services may be delivered via infrastructure operated by third parties. In such cases, data processing may partially depend on those providers.

6. Data security

Sectricity BV takes appropriate technical and organisational measures to protect personal data against loss, misuse, unauthorised access, disclosure, or alteration.

7. Your rights

You have the right to:

- access your personal data

- request correction or deletion

- object to processing

- request restriction of processing

- request data portability

- withdraw consent where processing is based on consent

Requests can be sent to privacy@sectricity.com. We may request proof of identity to prevent unauthorised access. We will respond within the legally required timeframe. You also have the right to lodge a complaint with the Belgian Data Protection Authority.

8. Changes to this policy

This Privacy Policy may be updated from time to time. The most recent version will always be available on our website.